Crest Management has been hired by the Board of Directors to assist in the daily management of the community. Crest prepares the financial statements, mails out invoices, and collects payments. Crest performs deed restriction inspections, mails out letters, and reports back to the Board of Directors. Crest coordinates meetings documentation, writes meeting minutes, and maintains the books and records of the Association. Crest conducts common area property inspections and works with the Associations contractors to ensure the property is maintained. To learn more about Crest Management you can visit our About and Services page.
Our office address is 17171 Park Row, Suite 310, Houston 77084. Our office hours are Monday – Thursday from 8:30 a.m. to 5:00 p.m. and Friday from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m.
Your management team can be found on your community’s page and your homeowner dashboard. To locate the Community Page you can use the “Community Search”.
After hours emergencies can be reported by calling 281-579-0761. Our after-hours answering service will collect information regarding the nature of the emergency and pass the information along to the management team.
Our goal is to respond to all phone calls and emails within one business day.
Board Members are volunteers and are not available to be contacted directly on a daily basis. However, all Board of Directors meetings are open to members and most meetings have a time for homeowners to speak directly to the Board. If the matter is time sensitive, we encourage you to contact your management team who can contact the Board Members immediately, if needed.
The powers and duties of the Board of Directors are defined in each Association’s governing documents. Generally speaking, the Board Members are responsible for making decisions on behalf of the Association. Board Members set the annual assessment rate, see to it that the deed restrictions are enforced, and enter into contracts for community services under the Association’s jurisdiction, i.e. landscape maintenance, trash collection, pool management, etc..
During development, the board is made up of developer representatives. Once development reaches a certain stage, the board is transitioned to homeowner volunteers that are elected by the Association members. Volunteer board members are not available to contacted directly on a daily basis, but you may contact our office with your questions or concerns, use the Contact Us feature on the website, or attend an upcoming board meeting to meet the board members in person.
Your account number can be found on your dashboard. Just login to your account and all information you need is there for you.
The management code and association ID can be found on your statement. You can print/view a copy of your statement on your homeowner dashboard. For your homeowner dashboard, simply login to your account and you can find direct contact information under “View Statement”.
Assessments can be paid online, by mail, or in person. We do not accept payment over the phone. We do not accept cash.
Credit cards are only accepted online (not in person or by mail). There is a processing fee of 2.95% of the charged amount. You may also pay online with an eCheck with a $1.95 processing fee per payment. Check or money order can be mailed or paid in person at our office. Checks and money orders should be made payable to your Association (not payable to Crest Management). Please write your account number on the check or money order and include the statement stub.
Payments can be mailed to:
River Plantation Community Improvement Association
c/o Crest Management
PO Box 219320
Houston, TX 77218-9320
Be sure to include your property address in the Memo line.
Payments can be made in person at:
Crest Management
17171 Park Row, Suite 310
Houston, TX 77084
Be sure to include your property address in the Memo line.
Our office hours are 8:30 a.m. – 5:00 p.m. Monday – Friday (closed from 12:00 p.m. to 1:00 p.m. on Fridays).